Contract Support Specialist

CBRE GWS -
6th of October, GizaPosted 4 years ago

87Applicants for1 open position

Job Details

Experience Needed:

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Responsibilities:

Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
Positively respond to both our internal and external customers through effective communication and personal accessibility.
Understand procedures and processes and operate them to the required standard.

QHSE

Co-ordination of sub-contractor files, ensuring they are statutorily compliant with HSSE requirements.
Reporting and management of work management system.
Logging hazards and customer feedback on the HSSE Management Portal.
Completing HSE reports as assigned.

Contract

Identify and help drive the implementation of savings opportunities to ensure financial savings targets are maximized.
Drive high-quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.
Compiling of the Contract Review pack.
Conducting supplier surveys on MySupplier.
Compiling of the Customer Monthly Management Report.
Liaising with the client regarding payment of invoices.
Site inductions.
Helpdesk: including but not limited to logging, distributing and closing of reactive calls on desired system.
Continually develop systems to maximize efficiency benefits for the customer and GWS.
Update labor allocations to ensure accurate client reporting.

Finance

Support the preparation and delivery of monthly Contract and Business Unit Reviews.
Co-ordination of the billing application, raising invoices and submitting to client.
Chasing of debt to keep within contractual terms.
Creation and review of management reports such as P&L, WIP, Debt, OPOs and Invoice Pool.
Raising Purchase Orders.
Reviewing open Purchase Orders.
Policy and procedure compliance.
Processing supplier invoices and resolving any queries.
Comprehensive spend tracking.
Weekly report submission.
Drive high quality financial performance to influence P&L result.
Ad-hoc reporting as requested by Business Unit or Business/Finance.

People

3-4 years of experience in a similar role.
University graduate.
Good PC based skills, with experience in Word/Excel and Outlook – intermediate to advance level, desirable skills in PowerPoint and Access.
Previous experience of a customer-facing role using operating systems such as Dynamics AX or Concept software.
Some financial / accounting experience would be an advantage.
Must demonstrate a strong sense of customer focus.
Excellent verbal, and good basic standard of written, communication skills.
Results/task orientated, attention to detail and accuracy.
Excellent time management and organizational skills.
Ability to work as part of a team, as well as independently.
Committed to customer service delivery.