Technical Trainer

Expand Cart 6th Of October, Giza

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Deliver Technical and Non Technical Training
  • Deliver Training for assigned staff (new batches – verification & refreshment sessions – recalibration sessions) with the agreed benchmarks and due dates.
  • Oversee the performance of the assigned trainer’s team ensuring adherence to training plan/agenda. 
  • Work on the continuous improvement for the training materials, documents and handouts
  • Provides pre operational feedback to HR and OP on new agents and their fitness for performing duties required. 
  • Evaluate agent’s responsiveness to training and responsible for their training 
  • Carrying out the responsibility of achieving all training performance targets (End to End – Certifications on time – Calibration – Verifications and Quality of training) 
  • Do all verification practices required and related to knowledge verification (Login – Calibration – Test) 
  • Ensuring that the attendance sheets for both ss and pk and are updated on time as per the due dates delivered by the training supervisors 
  • Responsible for the headcount salary confirmation for newly hired and internally transferred trainees job requirements
Job Requirements
  • 1-2 Year experience as a Training Executive.
  • Fluent in English.
  • Excellent communication skills.
  • Excellent presentation skills.
About this Company

ExpandCart is the largest e-commerce platform in the Middle East. Our environment encourages innovation and we always use the latest technologies to provide our clients with cutting edge solutions.

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