Collection Section Head

Ibn Sina Pharma New Cairo, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
7 to 9 years
Career Level:
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
Job Categories:
About the Job

Collection Process

  • Follow up daily during the collection period with Business Developers & Distributors the collection of the financial claims to ensure collection targets are achieved & resolve any issues escalated from the branch.
  • Ensure Collection targets are achieved on each collection period(s) monthly & resolve any issue escalated.
  • Review customers with cash overdue to suggest decreasing their credit limits to save the company financially.
  • Visit different branches which have bad collection performance to revise collection actions taken to set correction action in line with the sales team.
  • Visit key customers who have big problems/delays in the collection to resolve these issues & revise collection cycle with customers.
  • Follow-up & analyze deeply the increase in credit limits or special cases for collection to take action & escalate to concerned managers

Returned cheques

  • Review the purchase volume for customers as per IMS reports compared with their credit limits at the company in order to define the financial risks for dealing with them.
  • Follow up daily with sales teams to determine the collection status of returned cheques from customers on the agreed time in order to achieve the collection targets of returned / uncollected cheques.
  • Review returned cheques volume & their collection rate per branch, area in order provide National Sales Manager with data in order to be reviewed with the Sales & Branch Managers.
  • Analyze all returned cheques from customers who have a delay in the collection to take appropriate action/s ( substitution, transfer to the legal section or escalate to concerned managers)

Other Tasks

  • Develop frequent reports to be submitted to the direct manager to reveal achieved versus planned objectives.
  • Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system
  • Perform any other assigned tasks as required by the direct manager within the same level of responsibility.

People Management Responsibilities:

  • Performs all Management responsibilities to lead & Motivate own staff to ensure high morale and attainment of operational objectives by ensuring:
  • Employees have clear job objectives and challenging targets.
  • Employees receive appropriate coaching, learning & development.
  • Appropriate staffing of the department to ensure workload balance and high productivity.
  • Appropriate compensation and rewards motivate and recognizes top performance based on actual performance and compliance with the company business conduct standards.
  • Maintains two-way communication.
Job Requirements
  • Organized and Follow up skills.
  • Excellent communication skills.
  • Excellent Analytical & Negotiation skills.
  • Very Good command of MS Office.
  • Good command of the English language.
About this Company

Ibnsina Pharma originally established in 2001, today Ibnsina Pharma is Egypt’s fastest-growing and second largest pharmaceutical distribution company. The Company distributes a competitive portfolio of pharmaceutical products from over 350 Egyptian and multinational... (More)

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