IT Help Desk

Nana Sheraton, Cairo

Applicants for
1 open position
In Consideration
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
About the Job
  • Keep inventory management of all Nana hardware and software licenses.
  • Purchase of hardware needed and software licenses needed as per the policy.
  • Onboarding and offboarding colleagues by providing hardware needed as per policy and software access according to their Job Title and policy.
  • Hardware maintenance and software troubleshooting.
  • Office network management and security.
  • Protecting company laptops from security threats by installing virus protection systems and security software and measures while also maintaining company data from theft or hacking.
  • Maintain access to cloud services for colleagues based on policy.
  • Maintain and update company hardware and software policy as needed.
Job Requirements
  • 4 years+ as IT specialist in other companies.
  • Managed the network of a 300+ colleagues company before.
  • Strong technical understanding of hardware and software.
  • Ability to improve processes and automate them.
  • Networking knowledge, certificates are a plus.
  • Documentation and reporting skills.
About this Company

Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies, and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride.

See all Careers and Jobs at Nana
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