Medical CRM Customer Service Supervisor

health tech group New Cairo, Cairo

253
Applicants for
1 open position
79
Viewed
29
In Consideration
Experience Needed:
More than 2 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Vacancies:
1 open position
About the Job

 

  • Delivering class-leading quality-oriented customer service to help drive customer loyalty, Improve company branding.
  • Ensure that complaints and Inquiries are handled by staff within agreed timescales and in an appropriate manner and follow up outcomes with direct superiors.
  • Manager all administrative/operational components for the Call Center.
  • Responsible for all the aspects of the call center unit.
  • Work Condition: 6 days/week, 8 h.
Job Requirements
  • B.sc of Medicine or Pharmacy or BIO medical engineer 
  • Certification through the Customer Service / Call Center.
  • Previous Experience in Healthcare organization
  • Minimum 2 years’ experience in Managerial level
  • Must have knowledge of call center phone systems
  • Must have outstanding customer service experience.
  • Strong interpersonal and active listening skills.
  • Must be highly detail-oriented and have the ability to effectively multi-task.
  • Must have excellent management and leadership skills
About this Company

Our company operates from our head office in Cairo & Dubai , having
branches in Alex. / Assiut & Delta.
Warehouses on highest standards.
Having a dedicated service / maintenance arm and providing technical turnkey
support, project management and... (More)

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