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Customer Service Agent ( English Account for VIP Customers)

Etisalat Egypt
Maadi, Cairo
Posted 6 months ago
8 open positions
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Job Details

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Job Description

This is a full-time on-site role located in Degla El Maadi for a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service through chat support. You will respond to customer inquiries and troubleshoot customer orders in a timely and efficient manner.

Job Benefits:
1)Salary 9500 EGP/Month (8000Net, 1500KPI's) 
2)Fully paid training 
3)Social and Medical insurance 
4) Free VPN line 
5)Fast promotions
6)Rotational 9-hour shift including one hour break, Maximum shift for females ends at 10 PM.
7) Two Days off Rotational 
8) 15% increase as cost-of-living allowance after 3 months of hiring
Location: Cairo, Maadi Degla IST building

Job Requirements

Job Requirements:
1)Have a bachelor's degree
2)Fluent in English 
3) Soft skills And handling skills 
4) At least 6 months experience in customer service filled 

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