Export Operations
INDEVCO -
6th of October, Giza
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Issue costing, quotations, tenders, and get approval from direct manager before sending it to Sales Department in order to be submitted to customers.
- Process orders on the IMS system, and ensure all related documents are attached to the sales contract.
- Follow up on order status on a daily basis, and make sure there is no delay in orders.
- Issue production load reports from IMS and submit it to production and planning units.
- Receive updates from planning unit regarding orders' status and inform the Sales Department accordingly about production priorities.
- Prepare finished goods inventory reports on a daily basis and check on warehouse level for each area of sales.
- Coordinate with the shipping officer in order to request the containers on time and avoid penalties according to the ETA (Estimated Time of Arrival).
- Issue order delivery notes upon receiving dates from shipping unit.
- Issue customer complaint forms with related documents such as invoice, loading manifest, and customer reference in order to complete the customer complaint cycle.
- Issue credit or debit notes upon finalizing the customer complaints in order to close the customer complaint cycle.
- Maintain and update customers’ files and data on IMS system.
- Maintain all data on company’s online tracking system “ICOS” on a weekly basis.
- Contact local shipping lines to resolve order and shipment discrepancies related to orders bookings, issuance bills of ladings, customs formalities, shipping documentations and tally them with letter of credits conditions and terms.
- Calculate containers' capacity, sizing, and number of pallets in each container
Job Requirements
- Proven experience in sales Operation (manufacturing)
- Proficiency in English
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication
- BSc/BA in logistics - business administration or relevant field
- Male
- Living in October or near
