Front Office Administrator (Morning Shift)

Al fawzy dental - Dokki, Giza

Applicants for
1 open position
In Consideration
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Shift Based
Confidential, Social Insurance
1 open position
About the Job

Front officer is required for our Dental center :

Main job tasks and responsibilities

  • Greet patients
  • Register new patients and assist patients to complete all necessary forms and documentation
  • Verify and update patient information into the data system
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Answer, manage incoming calls and respond to request for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Fill in cancellations and no-shows
  • Dispatch lab work appropriately
  • Inform patients of financial treatment plan options
  • Collect and receipt payments from patients at the time of treatment
  • Prepare and mail billing statements
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms
Job Requirements
  • Bachelor degree is a must
  • Highly presentable
  • very good command of English is a must
  • Perfect conduct of MS office
  • Communication skills and teamwork
  • Customer service skills