Technical Support Engineer

Edita Food Industries - Cairo

307 people have clicked
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job

Main Purpose:

Act as first line of support for providing IT technical assistance and support for employees located in the main office, branch offices and factories.


  • Provide IT technical support for local and remote users.
  • Perform installation, configuration and troubleshooting of Hardware, Software and LAN infrastructure.
  • Act as the first line of support for security applications including VPN & Antivirus.
  • Troubleshoot the network services (printing, email service and Internet access, file sharing).
  • Ensure timely resolution of all first level problems with minimum supervision
  • Back-up and restore users’ files and devices configuration.
  • Ensure accurate allocation of information technology assets.
  • Apply the application of all IT policies and regulations
Job Requirements

Education: Bachelor’s degree of Computer Science or related field.

Experience: 1- 2 Years of experience in a similar position.

Languages: Very Good command of English language (Speaking, reading and writing).

Computer Skills:

  • MS Word Skills Advanced
  • MS Excel Skills Advanced
  • MS PowerPoint Advanced
  • MS Outlook Skills Advanced
About this Company

Edita is a leading FMCG company in Egypt & the Middle East. The company holds a leading market share in each of its five segments, a success driven by the company’s reputation for quality and affordability. With five state-of-the-art production facilities encompassing 29... (More)

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