Job Details
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Job Description
- Answer calls and respond to emails.
- Handle customer inquiries.
- Research required information using available resources.
- Manage and resolve customer complaints.
- Provide customers with product and service information.
- Identify and escalate priority issues.
- Follow up customer calls where necessary.
- Produce call reports
Job Requirements
- Proficient in relevant computer applications.
- Excellent English.
- Knowledge of customer service principles and practices.
- Gender: Any
