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Job Description
- Manage large amounts of incoming calls
- Generate sales leads
- Maintains call center database by entering information.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Clarify information, research every issue and providing solutions
Job Requirements
- Customer Focus
- Proven customer support experience or experience as a client service representative.
- Customer Service
- Data Entry Skills
- Active Listening
- Verbal Communication
- Building Relationships
- People Skills
- Problem Solving
- Multi-tasking
- Female preferred