Client Care Specialist

Goods Mart - Agouza, Giza

74
Applicants for
4 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
4,500 to 5,000 EGP per month, 20% KPIs
Languages:
English
Vacancies:
4 open positions
About the Job
  • We are looking for client friendly representatives who love helping clients, solving their problems and creating long term relationships with clients based on trust as one of their family to join our Client Care Team.
  • GoodsMart is on the hunt for Client Advocates to Join our Client Care Team. We offer our beloved client’s access to order their daily household needs through its smart app & receive it unattended through our GoodsMart box.
  • This is a great opportunity if you care deeply, genuinely and passionately about client support and about the role it plays in making a customer-centric team successful.
  • Our Client Care Team is the most important channel in delivering our brand promise to our beloved clients who depend on us for getting almost everything their family needs on a daily basis.
  • The Client Care Team is also the client voice, through structurally and quantitatively presenting the right priorities for our clients that will keep us taking the service to the next level and exceeding our client’s expectations, drawing a smile on their faces.
Job Requirements
  • Ability to Multitask and stay organized
  • Problem solving skills
  • Great communication skills
  • Friendly behavior and empathetic to client’s requests
  • Bachelor degree of any discipline
  • Excellent command of English is a must
  • Customer service background is preferred
About this Company

GoodsMart makes shopping easier and more convenient than ever.

For the first time in Egypt, order your daily home essentials and groceries and have them delivered to your doorstep on a daily basis, or up to your convenient schedule without a single knock on your door.

Industry: FMCG
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