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Professional Services Manager

MidEast Communication Systems
New Cairo, Cairo
Posted 4 years ago
31Applicants for1 open position
  • 19Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

DUTIES AND RESPONSIBILITIES:

Technical

  • Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
  • Able to guide the team through the development, testing and implementation stages and review the completed work effectively
  • Provide direction and technical expertise in design, development and systems integration
  • Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
  • Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability
  • Must provide technical training to teams when required and serve as a technical mentor to team members

Management

  • Ensure standard operating procedures and project guidelines are in place
  • Task allocation and performance evaluation of team members
  • Project scheduling and resource management
  • Planning, budgeting and reporting on projects
  • Make presentations on project status, present monthly and annual reports to senior management
  • Meet with client teams and gather requirements, conduct regular team meetings and track project progress
  • Interview candidates and hire resources
  • Conduct performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments
  • Estimate project budgets, coordinate with finance department for funds and plan for purchasing of equipment and hardware in a cost-effective way
  • Provide an efficient working atmosphere to project teams and ensure objectives are met within stipulated time

Job Requirements

EDUCATION, KNOWLEDGE AND EXPERIENCE:

  • Bachelor’s degree in computer science/software engineering or information systems
  • Fluent English and Arabic, both spoken and written
  • Good understanding of company’s products and services
  • An understanding of business processes and constraints
  • Comply with department certification and education requirements as per the qualification matrix.

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