Customer Service/ Mystery Shopper

• Interested in a freelance Job?
• GWR Consulting is recruiting now Freelancer Mystery Shoppers for Egypt (Cairo; Zamalek; Katameya; Arkan; Al Mohandseen; El Gouna; Sheraton; Biman City; Star; Waterway First; Marriott; City View; BDB; Semiramis; Kempinski; Sonesta; The Ritz; Nile Plaza; Four Seasons; Sharm El Sheikh; Alexandria; San Stefano; Marassi; Marina; Hisinda; Hills; Uptown, Mokattam, Marca Matrouh)
• GWR is the leader in Quality control and Training in Lebanon, GCC, North Africa and the Levant ;We provide regionally Mystery shopping, food safety, and training.

Secret Checking/ Mystery Shopping Job Duties:

• Evaluating Customer Service when visiting different stores and other establishments as a Secret Shopper.
• Documenting the shopping experience that will be later used for writing a report through an online survey.
• Visits can be done after working hours or on the weekends. (on candidate's free time).
• Payment is per ;We do evaluate Customer service in the F&B, Gym, Retail sectors.
• Payment is based on the shopper fee and reimbursement if applicable (as shopper is to purchase a particular product for certain clients):Mystery Shopping visits with No purchase: fees per report vary between 3$ and 40$ depending on the visit type (phone calls, walk-in visit, luxury visit, automotive etc.
• Mystery shopping with purchase visits: we cover the product fee up to a pre-agreed amount that varies between different assignments. Visits with a purchase amount exceeding 25$ will not have a report fee.