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Job Description
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We are hiring enthusiastic and creative Social Media Moderator!
- You will engage personally via company platforms to enhance the overall image of the company through direct personal engagement with the customers
- Write catchy captions on our posts in all platforms to increase engagement and reach
- This person will also assist with planning and execution of Social Media Campaigns, including content development , Community Management and Moderation of Comments & Inquiries
- Serve in the day-to-day engagement and conversation for all our social media including Facebook, Youtube and Instagram
- Communicate with customers and Establish a strong relationship of trust by professionally answering customer inquiries and settling disputes through various channels (Facebook, Instagram,YouTube, etc.)
- Assist with the planning and execution of Social Media Campaigns, including content development
- Stay up to date with the latest social media best practices and technologies
- Summarize insights and conversations to create actionable, client-facing reports that lead to optimization
- Identify threats and opportunities in user generated content surrounding brands and report effectively in a timely manner
Job Requirements
- Experience in Social media including Facebook, LinkedIn YouTube, Instagram and Company Website and email
- 0-1 years of experience
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