VOIP Engineer - Jumia (Full Time)
Jumia -
Cairo, EgyptPosted 4 years ago39People have clicked1 open position
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Centrally responsible for VoIP and E1 line deployments and provisioning
- Able to perform network/infrastructure audits and rollout/adapt according to defined/standardized solutions
- Provide advanced technical support for Xcally and other telephony applications. Activities will include configuration, performance and security
- Provide first and second level support for xcally and voice users when required
- Ensure change control and other processes & procedures related to xcally and voice are followed, and that configuration documentation is completed when systems are deployed or modified
- Assist in performing voice/xcally project risk assessments, scoping and scheduling
- Document all infrastructure (Networking/Servers) environments
- Ensure all voice infrastructure has effective resource and capacity monitoring and that infrastructure capacity plans are established and maintained
- Participate in the appropriate out-of-hours third line support to provide the required business continuity and incident management
- Perform diagnostic procedures to identify and rectify any reported telephony problem
- Simulate all application projects in controlled environment before rolling out in the production system
Job Requirements
- Computer Science (BSc CS), Network and System Administration (B. Eng.) or equivalent work experience
- Expert with asterisk, telephony, voip management and deployment
- Knowledge on linux operating systems (Debian, Centos)
- Knowledge of Networking (CCNA)