Area CRM Manager - Alexandria

Andalusia Group - Alexandria

96
Applicants for
1 open position
21
Seen
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
12,000 to 16,000 EGP per month, Bonus, Medical Insurance, Phone Allowance
Vacancies:
1 open position
About the Job
  • Delivering a class-leading quality-oriented customer service to help drive customer loyalty, Improve Hospital branding.
  • Ensure that complaints and Inquiries are handled by staff within agreed timescales and in an appropriate manner and follow up outcomes with direct superiors.
  • Manager all administrative/operational components for the Call Center.
  • Responsible for all the aspects of Front line Unit and call center unit in Alexandria Area.
Job Requirements
  • B.sc of Medicine or Pharmacy or Dentistry or Sciences
  • Aware of the Patient cycle Service / Patient Relation process.
  • Previous Experience in Healthcare organization
  • Minimum 3 years’ experience in Managerial level
  • Must have knowledge of call center Management.
  • Must have outstanding customer service experience.
  • Strong interpersonal and active listening skills.
  • Must be highly detail oriented and have the ability to effectively multi-task.
  • Must have excellent management and leadership skills

Work Condition: 6 days/week , 8 h.

About this Company

Motivated by the Islamic Andalusian era, during which humanity was blessed with the foundations of today's modern civilization in aspects of knowledge, science and medicine, Andalusia group was founded to uphold the noble principles and values inspired by this wonderful age to... (More)

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