- Experience Needed:
- More than 5 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
12,000 to 16,000 EGP per month, Bonus, Medical Insurance, Phone Allowance
About the Job
- Delivering a class-leading quality-oriented customer service to help drive customer loyalty, Improve Hospital branding.
- Ensure that complaints and Inquiries are handled by staff within agreed timescales and in an appropriate manner and follow up outcomes with direct superiors.
- Manager all administrative/operational components for the Call Center.
- Responsible for all the aspects of Front line Unit and call center unit in Alexandria Area.
More than 5 years
Not Specified at least
Health, Wellness and Fitness Healthcare and Medical Services
- B.sc of Medicine or Pharmacy or Dentistry or Sciences
- Aware of the Patient cycle Service / Patient Relation process.
- Previous Experience in Healthcare organization
- Minimum 3 years’ experience in Managerial level
- Must have knowledge of call center Management.
- Must have outstanding customer service experience.
- Strong interpersonal and active listening skills.
- Must be highly detail oriented and have the ability to effectively multi-task.
- Must have excellent management and leadership skills
Work Condition: 6 days/week , 8 h.
About this Company
Motivated by the Islamic Andalusian era, during which humanity was blessed with the foundations of today's modern civilization in aspects of knowledge, science and medicine, Andalusia group was founded to uphold the noble principles and values inspired by this wonderful age to...
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