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Job Description
- Setting up workstations with computers and necessary peripheral devices
- Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Installing and configuring appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Supports operation of help desk and serves as focal point for customer concerns
- Identifies, researches, and resolves technical problems for end users on a variety of issues
- Run reports to determine malfunctions that continue to occur
Job Requirements
- Proven experience, relevant position or training as IT Specialist
- Excellent diagnostic and problem-solving skills
- Excellent communication ability
- Organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Degree in Computer Science or relevant field