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Job Description
- Responsible for Outreach and Engagement’s customer relationship management, including all professional communication with customers via social media channels, emails, and phone, in addition to meeting and assisting the clients.
- Handling all customer inquiries, providing full information related to Outreach and Engagement’s training programs.
- Create, develop, and maintain collective database for customers, programs and information related to Outreach and Engagement
- Handling Outreach and Engagement office tasks, such as development and maintaining the archive system, maintain the inventory and reordering supplies.
- Plan, attend meetings and take detailed minutes to deliver them to all attendees.
- Using computers to generate reports, create presentations, and conduct research as required.
- Assist the team of Outreach and Engagement in executing the training programs.
- Handling all logistics related to the office of Outreach and Engagement, through communication with the related teams and departments, with planning and execution.
Job Requirements
- A bachelor's degree with 2 years of professional work experience in…...
- Ability to plan, multi-task and manage time effectively.
- Strong writing and record keeping ability for reports and training data.
- Good computer skills.
- At least three (3) years of higher education is preferred. The experience and ability to manage relationships with external partners is also desired.
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