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National_Sales Assistant | Marks & Spencer | Dubai

Al-Futtaim
Dubai, United Arab Emirates
Posted 4 years ago
57People have clicked1 open position
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Job Details

Experience Needed:
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Job Description

JOB PURPOSE:

  • The Sales Associate is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

KEY ACCOUNTABILITIES:

  • Specify the output required from the job. Identify not more than 7 Key Accountabilities & their performance indicators. NB-Focus on outcomes not tasks.

Description:

  • Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
  • Participates in and attends all store meetings and other related functions
  • Represents a positive attitude toward the merchandise, the brand and the company
  • Participates in all inventories
  • Assumes and completes other duties as assigned by store management.
  • Meets or exceeds weekly sales targets
  • Satisfactorily completes all duties as assigned by management
  • Is punctual and adheres to designated work schedule
  • Is flexible and works well with peers and management to accomplish duties
  • Follows M&S Policies and Procedures 100%
  • Performs housekeeping duties as required
  • Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
  • Greets customers immediately upon entering the store with a smile and sincere non business like greeting
  • Provides customers with current relevant information
  • Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale about the product
  • Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database
  • Sincerely thanks all customers for shopping at M&S as they exit the store, and invites them back.

JOB CONTEXT: Define organizational policy and other factors that have a critical impact on the job

  • The Sales Associate should have a friendly and engaging personality and be comfortable with working with members of the general public.
  • They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day and be required to life stock.
  • They should have a comprehensive understanding of the areas of sales they are working in: i.e. retail, fast moving stock, consumer good, fashion, etc. Most importantly they should be able to work as part of a sales team.

Job Requirements

QUALIFICATIONS, EXPERIENCE, & SKILLS:

  • Minimum Qualifications and Knowledge: High School Degree
  • Minimum Experience: 1-2 years of retail sales experience
  • Job-Specific Skills: Good verbal communication skills, Some heavy lifting, Ability to stand for a minimum of 8 hours,

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