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Job Description
Back office – Sales Admin:
- Back Office Process
- Ensure 100% process is followed in the branch on daily basis as per the SOP
- Ensure the branch is 100% prepared for anytime audit by the Business process team from Retail Head office
- Daily Stock Management
- Ensure all the tagged units are SWAPPED (wherever necessary) on time to assist the sales team in achieving their daily invoicing goal
- Ensuring all the IBT (Inter branch transfer) units are available on time in the branch for the sales team to meet the daily invoice commitments
- Ensure and manage to get the VINs allocated in the orders created without VINs with the help of SMT (Retail Stock Management Team)
- On time goods issue and goods receipt for all the required VINs in SAP
- Create service notification for units which needs to get the Rustproofing, Diamond Brite etc. from workshop
- Reports
- Circulate daily ZEXT_VSRCH SAP report to sales team (sales executives, sales managers & business managers) with the customer name, VINs, Batch#, VIN location
- Circulate daily IND (invoiced not delivered) & DNI (Delivered not invoiced) reports to sales team (sales executives, sales managers & business managers)
- Circulate the daily branch units delivered reports to Workshop for 1000kms service appointments
- Daily Sales Activity
- Create FD (Financial documents) for the deals finance by panel or nonpanel banks
- Create PDI notifications daily as per the approvals
- Create credit (AFM PDC & LPO ) customers orders and send workflow request to branch accountants for the order release by AFSS for daily invoice
- Create sales invoice’s without mistake (applicable for locations where back office performing multiple role)