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Technical Support Engineer

German International University
New Capital, Cairo
Posted 4 years ago
101Applicants for2 open positions
  • 53Viewed
  • 14In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Install and configure computer (hardware, Software).
  • Daily monitor and maintain computer systems.
  • Respond to all queries either in person or over the phone.
  • Troubleshoot hardware or software faults.
  • Replace hardware spare parts as required.
  • Daily task reporting.
  • Support and implement new GIU applications.
  • Test and evaluate new technology.
  • Provide training on the GIU systems.

Job Requirements

Required Skills

  • Strong knowledge of all Microsoft Products.
  • Preferred good knowledge in Linux, MacOS, iOS, and Android.
  • Good Knowledge of computer hardware parts.
  • Strong knowledge in system cloning concept.
  • Strong technical and analytical skills.
  • Problem analysis and resolution of software problems
  • Hard worker, Self-motivated.
  • Able to work under pressure and stay late hours when required.
  • Good English language usage (written & spoken).
  • Preferred Presentation skills.

Education and Experience

  • Bachelor degree
  • 3+ years of experience in the IT Technical Support field.

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