IT Help-Desk Admin

Raya Contact Center - 6th Of October, Giza

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
About the Job
  • Installs configures and upgrades computer hardware and software
  • Provides end-user software troubleshooting and support
  • Applies advanced diagnostic techniques to identify problems, investigate causes, and provide solutions
  • Use of ticketing system to document and track issues
  • Support of enterprise copiers
  • Occasional configuration of on-site networking equipment, including wireless
  • Manage and support the VoIP infrastructure for our customer service team
  • Manage software licenses
Job Requirements
  • 1-2 years of experience as an IT help-desk admin.
  • Graduated from Communication engineering or Computer Science.
  • CCNA certificate or background.
  • MCSE certificate or background.
  • MCSA certificate or background.
About this Company

Raya Contact Center is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center with its Call Center services caters to clients, including... (More)

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