Technical Support Representative -German

Sykes Enterprises - Maadi, Cairo

Applicants for
7 open positions
In Consideration
Not Selected
Experience Needed:
0 to 6 years
Career Level:
Entry Level
Job Type:
Full Time
10,800 to 13,500 EGP per month
7 open positions
About the Job
  • SYKES EGYPT is looking for new amazingly-talented individuals to be part of our growth and our awesome team. We are known for the great care we take with clients and our employees “We help people, one caring interaction at time”.
  • Where are we?
  • SYKES Egypt is located in the heart of Maadi, in Maadi Technology Park. This is a great place to commute from and to anywhere in Cairo, and you’ll find plenty of public transportation. Our site is equipment with great facilities, on site coffee corner, canteen, and a game room for you to blow off some steam. Not to mention our great people that you will get to meet at SYKES.

Who are we looking for?

  • Having a growth mindset
  • Excellent command of (German) written and spoken
  • You've got the great attitude we're looking for - and understand the need to be on time, with loads of energy, you understand that work is easier – and more fun – with some teamwork
  • You enjoy helping people out.
  • You will be our client’s ears, eyes and social media voice to help our customers globally
  • You will enjoy helping people out, no challenge is big for you, you love taking on difficult situations and finding creative solutions. Always thinking to find the right answer,
  • Putting yourself in the customer shoes you can explain just about anything to anyone and you are comfortable communicating in writing and on the phone
  • Enchanting the customers building rapport and gaining their trust will facilitate our business passion
  • If you have what it takes we can’t wait to meet you

Why Should You Apply?

  • Fixed Morning shifts
  • Transportation from and to Maadi Metro station
  • Medical insurance
  • Social Insurance
  • Career Path
Job Requirements
  • Ability to communicate clearly and effectively in German
  • Document customer interactions effectively
  • Ability to read and write proficiently while multitasking (actively listening to the customer and answering questions)
  • Ability to type fast on a keyboard
  • Courteous
About this Company

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial... (More)

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