- Experience Needed:
- 0 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
3,000 to 4,000 EGP per month
- Education Level:
- Bachelor's Degree at least
- Travel Frequency:
- Minimal travel
About the Job
- Support customers and company engineers by providing troubleshooting/knowledge transfer.
- Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.
- Log support tickets and track status with different team members.
- Support tickets coordination and followup.
- Develop articles/blogs for scenarios related to company products.
- Contribute and give User-Training on new systems functionalities.
0 to 2 years
Bachelor's Degree at least
Information Technology Services
About this Company
IT Pillars provides technology solutions and professional services to many businesses in Gulf and we have back office in Egypt. We strive to be a total technology solutions provider for all of our clients, large and small. IT Pillars started as a software development company,...
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