Sales Associate - Careem NOW
Careem -
Riyadh, Saudi ArabiaPosted 5 years ago56People have clicked1 open position
Job Details
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Job Description
This position will drive sales by strengthening the relationship with our corporate customers and strategic partnerships. This will be accomplished through a robust customer retention program that enables communication with customers and partners in a personalised manner while leveraging the ability to translate customer insights into actions for customer service.
- Client relationship and management for corporate customers and strategic partners
- Corporate customer retention and growth - establish strong customer relations while representing local and national clients professionally
- Conduct and lead corporate customer training workshops, capture feedback and develop action plans to improve customer experience
- Work closely with Sales team to develop and implement strategies that grow the corporate customer and strategic partnership base and drive sale & traffic, leveraging CRM and programs
- Monitor and analyze customer data to identify key areas of focus and problem solving customers concerns
- Manage the customer retention and engagement strategy, executing timely and accurate deliveries of corporate communications to achieve business goals
Job Requirements
- Client relationship experience, including managing customer retention programs
- Proactive, make things happen business approach. Seeks out problems and opportunities for change
- Approaches work objectives with a sense of urgency and passion, and a dedication to exceed performance expectations.
- Proven track record of success with metric driven results.
- Track record of driving results through cross-functional collaboration.
- Analytical skills with an ability to clearly translate results into actionable insights.
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