Analyst, Services Project/Program Management
Job Details
Skills And Tools:
Job Description
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Analyst on our Project Management team in Cairo.
It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.
Key Responsibilities
- Develop and manage project plans and operations based on customer requirements, design needs, timelines and agreed Statements of Work (SOW). Follow Dell EMC’s global project management methodology (DEPM2) based on PMI’s PMBOK and industry best practice.
- Work with key customer contacts and users to understand their environment, analyse existing practices, document requirements and expectations to deploy software and hardware solutions.
- Preform financial management including budgeting and forecasting.
- Ensure transparency by regularly communicating status to the customers and project team. Make management aware of any potential issues or customer escalations.
Benefits
- We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
- If you have what it takes to bring innovative new products and services to life in collaboration with world-class experts, this is your opportunity to develop with Dell.