Customer Service Representative (E-Payment) (Consumer Account)

Confidential Company - Abbassia, Cairo

31
Applicants for
10 open positions
14
Seen
2
Shortlisted
7
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Salary:
2,200 to 2,500 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
10 open positions
Gender:
Males Only
About the Job

You will answer incoming calls from customers, manage complaints, troubleshoot significant customer service problems, and provide general information.

Call Center Agent Job Responsibilities and Duties:

  • Answer incoming calls.
  • Resolving customer complaints.
  • Identify and escalate issues to supervisors.
  • Provide product and service information to customers.
Job Requirements

Minimum Qualifications:

  • Educational Background: Highly graduates.
  • Gender: Males only are eligible to apply.
  • Age: Not older than 28 years old.
  • Language Skills: Demonstrated language skills both spoken and written Arabic.
  • Strong verbal communication skills.
  • Professional in Microsoft Word and Microsoft Excel.
  • Demonstrates a positive, enthusiastic, friendly attitude.