Job Details
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Job Description
- Answer staff questions in person and via phone on all company supported applications
- Troubleshoot computer problems
- Determine source of computer problems (hardware, software, user access, etc.),
- Advice staff on appropriate action,
- Serve as liaison between staff and the technology department to resolve issues
- Provide recommendations on company application purchases
- Document resolutions for future reference.
Job Requirements
Qualifications:
- Microsoft Certified Professional
- Two years experience in the IT field
- The ability of analytical thinking
- Ability of problem-solving