Job Details
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Job Description
Dispatcher Job Duties:
- Organizes item orders by editing for price, promotions, weight compliance.
- Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders.
- Ships items by examining items, destination, route, rate, delivery time; ordering carriers.
- Verifies items shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
- Replaces damaged items, shortages, and shipments by determining optimal response of replacement or credit.
- Protects organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Working days: Monday to Friday 1 PM to 10 PM
- Work type: back office (Desktop)
Job Requirements
Dispatcher Skills and Qualifications:
- Documentation Skills
- Data Entry Skills
- Telephone Skills
- Informing Others
- Listening
- Verbal Communication
- Energy Level
- Multi-tasking
- Dependability
- Emotional Control
- Reporting Skills