Customer Support Advisor

3D Diagnostix - Maadi, Cairo

162
Applicants for
5 open positions
86
Seen
54
Shortlisted
32
Rejected
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
5,000 to 5,000 EGP per month, Profit Share in US Dollars Every 3 month, Other Incentives, Social & Medical Insurance, other benefits
Languages:
English
Vacancies:
5 open positions
About the Job

Summary:

An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to clients inquiries as well as providing them with standardized and high-quality service in a timely manner.

Responsibilities:

  • Answer inbound calls and manage workflow between departments
  • Answer clients inquiries and help them use the company’s services
  • Make outbound calls with clients to follow up on service delivery
  • Overlook production processes and services provided by the company
Job Requirements

Job Requirements:

  • English Fluency is a MUST.
  • Graduates & undergraduates can apply.
  • Previous experience as a Customer support agent, Call Center agent is a plus.
  • Ability to work in the US Shift (5 pm - 2 am).
  • Customer service skills.
About this Company

3D Diagnostix started the digital CT scan conversion business for dentistry in 2005, supporting the CT imaging department for a leading dental school with 3D reconstructions of oral maxillofacial cases. This need arose from a desire from dental clinicians to advance... (More)

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