After-Sales Senior Engineer

intertex - Cairo

Applicants for
1 open position
Experience Needed:
4 to 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
Travel Frequency:
Up to 25% travel
About the Job
  • Handling distribution of received job orders to service centers and its feedback on a daily basis.
  • Responsible for the spare parts warehouse.
  • Monitor the spare parts process in all job orders.
  • Giving technical feedback on the products’ performance on a monthly basis.
  • Monitoring the financial requests of the service centers.
  • Contractual agreements and renewals with the services centers.
  • Handling call center activities (performance, product knowledge and maintain a script for dealing with all the customer’s inquiries).
  • Assure customer satisfaction after the job orders are done.
Job Requirements
  • Bachelor's degree in Mechanical or electric Engineering
  • 4 - 6 years of experience related to Home appliances industry.
  • Using Microsoft package professionally (Excel, PowerPoint etc…..)
  • Multitasking skills and flexible with mobility across Egypt.
About this Company

Intertex Started It's Operations In Dec 2017 as a Trading, Import&Export and Franchise Company Specialized In The Field of Fashion Retail Business (Puma, DIM Paris...), Home Appliances (Brandt France) and Food Retail Business.

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