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Job Description
- Execution and fulfillment of the export sales annual targets for the geographical area.
- Satisfying clients’ needs starting from placing an order and until the products are sold.
- Manages key client and customer relationships to ensure their ongoing satisfaction and loyalty.
- Conduct visits to different major accounts/customers, introducing the company products, suggesting new promotional offers relevant to the business.
- Maintaining reporting system for the monthly, quarterly and yearly budget comparisons between the actual and the forecasts.
- Representing the company in all internal and external events, exhibitions, trade visits and seminars related to the company's exports.
- Maintain strategic business relationships with major accounts to promote brand awareness and profitable business relationships.
- Negotiating prices, payment terms and conditions and maintaining clients’ satisfaction
- Responsible for the monthly shipping schedules subdivided into countries and products.
- Handling and resolving customer complaints and maintaining customer satisfaction.
- Building and maintaining the client database using the CRM software and customer service channels of market distribution and end-user preferences.
Job Requirements
- Excellent command of a Spanish and English.
- Bachelor’s degree in Business Administration or any similar discipline.
- Minimum 3 years of experience in export.
- Strong Sales Closure.
- New Market Entry Experience.
- Customer Oriented.
- Ceramic industry experience is preferable.
