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Job Description
- Set-up and Monitoring systems for efficiency performance department and operations of after-sales and maintenance.
- Following up service centers requests of spare parts or repair jobs.
- Collecting voice of customers VOC from service centers or end user complains.
- Calculating expenditures and supervising maintenance budgets and estimating costs for their procedures.
- Ensure that all technicians and maintenance personnel adhere to safety rules.
- Organizing and performing the duties of technicians and maintenance staff.
- Contributing to identifying the necessary training needs for the department’s employees and approving them in coordination with the human resources department.
- Following up the spare parts list stock and generating P/O at time to guarantee spare parts availability.
- Tracking the usage of spare parts of both components and tools.
- Reporting analysis of all incoming and outgoing tasks.
- Stick to quality specifications for all processes.
- Develop a qualified and efficient Quality services team to execute the service plan.
- Set a strategy for profitable Maintenance Business.
- Utilizing resources whether Manpower/Tools/Time/Cost.
- Make an acquiring action plan to improve its performance and meet customer satisfaction.
Job Requirements
- Bachelor’s degree in electrical Power/Electronic Engineering.
- TQM & Six Sigma certified.
- 1-3 years of experience in the same field or electronics manufacturing field.
- Proficient in Microsoft office or related software, using ERP is a plus.
- Very Good English is a must.
- Excellent verbal and written communication skills.
- Ability to multi-task, prioritize, and manage time effectively
- Problem Solving & Analytical Thinking.
