Job Details
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Job Description
- Responding to Customer Queries
- Manage large amounts of incoming calls
- Handling Complaints.
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Job Requirements
- 1+ years of experience is a must.
- Good command of English.
- Presentable.
- Goal oriented, self-motivated and able to meet deadlines.
- Excellent communication, time management and negotiation skills.
- Pleasant personality for phone and face-to-face interaction with clients.
- Ability to multi-task.
