Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
The Dental Receptionist/Secretary is the charming and capable first point of contact for visitors/patients entering the clinic. It is the responsibility of the Dental Secretary to greet and assess visitors/patients. This position will work independently to provide excellent customer service and meet the needs of the patient.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to clinic Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Job Requirements
- Charming and Elegant looking
- Bilingual ability in English and Arabic, speaking abilities preferred
- Cultural sensitivity necessary to work with a diverse patient and staff population
- Ability to work independently and collaboratively
- Knowledge of computers and electronic medical records
- Knowledge of Microsoft Suite
- Attention to detail and mathematical skills
- Strong communication skills, both verbal and written