Quality Specialist

General Admin Duties

• Conduct monthly Self-Assessments of DC Quality Systems, Food Defense and Food Safety protocols. All assessment findings will be documented.
• Responds to and provides assistance to emergency situations. Maintains required level of ISO certification.
• Provide training, track and implement corrective action or process improvement initiatives.
• Monitor sanitation and building maintenance activities related to quality systems, including updating and maintaining all required documents.
• Implement safety policies and develop procedures to ensure compliance with safety regulations.

Technical Duties

• Lead monthly Quality Meetings. Meetings will include Self-Assessment Findings, Corrective Action Planning & Status, Awareness Review Training agenda and communication of new initiatives.
• Manage process improvements and corrective action activity for quality programs, i.e. Continuous Temperature Monitoring, QCP Deviation Reduction, Supplier Meetings and corrective action development.
• Communicate with the DC Management Team and outside vendor(s) regarding quality initiatives, required training and developed corrective actions.
• Point person for controlling quality related documentation and communications. Responsible for maintaining the DC document submission schedule and training.
• Point person for Crisis Management, Product Recovery and CPlan coordination. This would include facilitating exercises and documentation revisions.
• Perform DQMP Self-Assessments and coordinate related on site assessments and audits.
• Review all data from routes equipped with continuous monitoring equipment to ensure temperature compliance.
• Record and report all product quality issues including temperature deviations, product damage, and product not meeting visual expectations using the appropriate tracking records.
• Trend quality complaints from customers using company software programs, analyze and report on top 5 quality issues by month and quarter.
• Communicate any noticeable trends in regards to product quality.
• Meet monthly with Food Defense Team to review compliance of all quality standards
  Continuous Improvement.
• Leads the planning, direction and coordination of lean operational techniques and support justification for alternate methods to reduce costs.
• Provide process improvement techniques that focus on optimizing value through a fact-based decision process.
• Ensures project development objectives, goals, measures and metrics are established.
  General Compliance.
• Development and implementation of internal self-audits and inspections, analyze data, and maintain current records in regards to potential outside audits.
• Conducts accident investigations, data analysis and recurrence prevention programs and procedures.
• Complete PRIDE Reporting and ensure for accuracy.

Any other duties as assigned