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Job Description
- Participate in the LLD document generation as per the supplied HLD and SOW in light of vendor’s standards.
- Participate in developing project implementation schedule as per project SOW.
- Follow the project plan in deploying the implementation of Large-Scale projects upon the agreed plan & Scope of work.
- Perform project(s)’ Configuration as per its LLD proficiently & according to vendor’s Standards.
- Prepare Pre-Engagement & Project Closure presentations.
- Develop & execute the project’s acceptance criteria and test plan.Conduct the quality assurance & testing in light of the acceptance criteria.
- Provide a full Technical documentation of the implemented projects.Prepare task status report as required.
- Efficiently respond to the escalated problems within the time agreed on the SLA (Service level Agreement).
- Competently Troubleshoot and Solve the escalated problems within the time agreed on the SLA.Follow the proper Escalation Matrix if the Problem is of a higher level or still persists.
- Participate in High Level Technical Value Add-On Services such as network assessment.
- Advise on configuration optimization for maximum uptime and performance.Fulfill personal development plan.
- Participate in technical and non-technical know-how transfer with the team.
- Perform all assigned tasks from the direct manager within the scope of department.
Job Requirements
- 2-5 years of similar experience.CCNA- R&S, CCNA-DC or CCNA-Wireless is a must.
- Professional level in networking technologies.
- Hands-on experience on Cisco routers, switches, wireless and network management products.
- Solid Knowledge of TCP/IP.
- Solid Knowledge of network Protocols.
- Solid Knowledge of Technical reports writing.
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