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Job Description
- Answers out coming calls by clarifying desired information, location, and providing information.
Maintains call center database by entering information. - Determine requirements by working with customers.
- Manage and resolve customer complaints.
- Follow up customer calls where necessary.
- Enter new customer information into system.
- Take the customer calls through the Sales Team.
- Handle customer inquiries both telepathically.
Job Requirements
- Good command of spoken English
- Preferable Customer Service Background
