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Job Description
- Provide the company users with first-tier support for all operating systems and applications.
- Perform preventive maintenance on all hardware and software.
- Modify configurations, utilities, software default settings, etc. for the local workstation.
- Document internal procedures.
- Assist with on boarding of new users.
- Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment.
- Install, test and configure new workstations, peripheral equipment, and software.
- Manage PC setup and deployment for new employees using standard hardware, images, and software
- Perform timely workstation hardware and software upgrades as required
- Out of Egypt IT project guidance/consultation for perfect implementation.
- Maintain daily performance of computer systems.
- Install, modify, and repair computer hardware and software
- Resolve technical problems with Local Area Networks
- Design, Develop, Implement and Coordinate IT systems, policies and procedures.
- Ensure security of data, network access, and backup systems
- Maintain and install fingerprint devices, DVR and camera's.
- Perform data backups and disaster recovery operations.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Install, mange ( Servers - Laptops - User's Pcs).
- Working knowledge of LAN and WAN and architecture CCNA OR CCNP Preferred
- Knowledge of Microsoft Active Directory, DNS, DHCP, Exchange and File server
Job Requirements
- Self-motivated, self-learner ability organized and focused.
- Strong knowledge of network and related hardware components.
- Make sure that the store is connected to internet (3G, ADSL, leased line)
- Degree in computer science/computer engineering or related field
- Experience: 3-5 Years’ experience
- Education: Graduated from English school, BSc Engineering college
- Certification in the following:
- CCNA, CCNP
- MCSA, Microsoft MCSE.
- Reliable, flexible and cooperative