Senior Operations Manager - Starbucks

Alshaya - Cairo

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Experience Needed:
More than 10 years
Career Level:
Senior Management (e.g. VP, CEO)
Job Type:
Full Time
1 open position
About the Job

The Role:
The Senior Operations Manager is responsible for leading a team of District and/or Area Managers to seek opportunities and initiatives that result in the achievement of the business plan. The Senior Operations Manager is responsible for all operational aspects of brand, marketing and visual impact across a market.

Responsibilities include:

  • Driving and delivering sales performance and profit return
  • Managing manpower performance and development
  • Monitoring conditions and trends within the local market

Job Requirements

You will have to/be:

  • Senior management experience with a multi-site retail brand
  • Educated to degree level or equivalent
  • Experience of managing across a wide geographical area
  • The ability to identify and deliver initiatives to enhance business and increase sales
  • Experience of managing sales objectives and operational costs in line with an agreed business plan
  • Arabic speaking desirable and not essential
  • Leadership capability with small and large teams
  • Multi-unit experience retail/hospitality
  • Degree essential in any discipline
  • International experience would be an advantage.

About Starbucks:

The Starbucks Experience is more than a cup of coffee. From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated the rich tradition of coffee, but that also brought a feeling of community, a comfortable third place away from the demands of work and home. And with every cup, we strive to bring both our heritage and an exceptional experience to life.

The Starbucks mission statement is more than words on a piece of paper - it's the philosophy that guides how we do business every day. Our mission is to inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time. We are committed to doing business in ways that are good to the earth and to each other. From the way we buy our coffee, to minimizing our environmental footprint, to being involved in local communities.

Today, with more than 16,000 retail locations in North America, Latin America, Europe, the Middle East and North Africa and the Pacific Rim, Starbucks is the premier roaster and retailer of the finest coffee.

At Starbucks we are focused on delivering the best experience to every customer at each of our locations around the world. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks Experience while respecting the local customs and tastes of each country we operate in.

About this Company

M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world’s most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, Victoria’s Secret, Boots,... (More)

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