CRM Functional Consultant

Asset Technology Group - Heliopolis, Cairo

12
Applicants for
1 open position
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • The Consultant will be responsible for the delivery of end to end SAP implementation as well as the significant Enhancements.
  • Consultant will be expected to use his/her expertise and skills in SAP design, Configuration, integration, testing and understand the technical side of the solution set and deployment to help our client achieve their objectives. Communicate effectively between internal and external stakeholders to ensure that the product satisfaction is maintained.
  • Document business requirements in a clear, complete, and concise manner that present the proposed solution Business case details.
Job Requirements
  • Design and implement Best Practice SAP CRM solutions appropriate to Customer requirements and standards.
  • Experience of CRM Service Module (Complaint, Case management, IC, Service Order, Service Confirmations and Service Request).
  • Experience of CRM Middleware (setup and troubleshooting).
  • Experience of CRM Web UI Enhancements spots.
  • Delivery of complex solutions in public sector industry.
  • Settings for maintaining organizational structure and organizational data Determination.
  • Configuration of Business Roles and Navigation Bar Profiles.
  • Configuration of Email Response management.
  • Defines business requirements for technical solutions or alternatives. Can identify and help design customizations, workaround, or enhancements required to meet customer needs.
  • Knowledge of Hybris E-Commerce Public sector Accelerator and Datahub configuration.
  • Experience of public sector industry
About this Company

ASSET Technology Group is a leader in providing solutions that enable businesses and service providers to transform and automate their daily operations. We are committed to enhancing customer value by delivering the most trusted, advanced and dependable solutions in the... (More)

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