Call Center IT Specaliest

Gulf Data International - Nasr City, Cairo

67
Applicants for
1 open position
6
Seen
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Support and manage The Call Center System and infra
  • Installing and configuring call center hardware, software, systems, networks, printers and scanners and computers Hard & Soft as well
  • Planning and undertaking scheduled maintenance upgrades
  • Setting up accounts for staff, ensuring that they know how to log in
  • Solving password problems
  • Talking to clients and computer users to determine the nature of any problems they encounter
  • Responding to breakdowns
  • Investigating, diagnosing and solving Call Center software and hardware faults
  • Repairing equipment and replacing parts
  • Supervising junior engineering and technical staff
  • Obtaining replacement or specialist components, fixtures or fittings
  • Checking computer equipment for electrical safety
  • Maintaining records of software licences
  • Managing stocks of equipment, consumables and other supplies
About this Company

Gulf Data International (gDi) is an IT solutions provider and systems integrator, founded in the United Arab Emirates in 1983, and currently operating from seventy offices across the Middle East and North Africa (MENA), including Abu Dhabi, Dubai and Cairo.

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