Training And Consultation Officer

EiTESAL NGO - Heliopolis, Cairo

Applicants for
2 open positions
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
3,000 to 4,500 EGP per month, Competitive Package Based On Experience & Qualifications •Entitled To Quarterly Bonus System Following The First Three Months’ Probation. •Medical & Social Insurance •Mobile Line For Communication
Arabic, English
2 open positions
About the Job

The applicant will be responsible to communicate with EiTESAL Members to:

  • Survey their needs for consultations to develop their businesses
  • Communicate with service providers to process service requests by members in cooperation with senior projects coordinator and projects team leader
  • Follow-up technically & contractually the implementation process
  • Maintain a service providers’ database and add new providers as needed
  • Search for new service providers and report to project team leader.
  • Identify and solve any implementation obstacles and/or problems that might arise in project implementation in cooperation with senior project coordinator
  • Assist projects team leader in creating, developing, planning, and implementing projects that satisfies business needs and strategic direction of members’ divisions committee
  • Gather data in preparation of monthly reporting in cooperation with senior projects coordinator
  • Implement projects as per tasks and projects plan assigned by projects team leader ensuring quality and effectiveness
  • Follow through the implementation of projects assigned across project life cycle under the supervision of projects team leader
  • Communicate with members to promote services and to collect documentation and requirements for service request processing
  • Responsible for maintaining effective documentation system and related templates to maintain and improve departmental performance and productivity as per EITESAL policy
  • Update computer systems and database with viable data as per EITESAL system
  • Perform tasks as assigned by projects team leader
Job Requirements
  • 1-2 years’ experience
  • Command of English & Arabic
  • Microsoft Office experience
  • Knowledge of IT industry
  • The job will need field visits to the clients
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments
  • Ability to build a good relationship with clients and services providers
  • Ability to plan, organize and monitor activities according to priorities
  • Ability to set quality standard for services and evaluate processes and services against those standards
  • Project Management
About this Company

Egyptian Information, Telecommunications, Electronics, and Software Alliance (EITESAL) is a private sector, non-profit entity of ICTE companies, Multi-national corporations, Organizations and Institutions operating in Egypt. EITESAL is working under the Egyptian Civil Organizations law 84/2002.

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