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Uber - Cairo
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At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
Uber has found an excellent product-market fit with its world-changing service, but we're still inventing our business every day. We're seeking site managers to help develop a global network of in-person driver-partner support centers.
Uber's driver-partners are our most important customers and we're creating a premier customer service experience for them. Greenlight locations help new partners get on the road for the first time, create engagement with the platform over time, and provide a home base for the driver community.
The Greenlight Manager leads the day to day operations of a Greenlight location. In this role, you will work to provide the best possible customer support for new and existing Uber Partners. You'll manage your team to resolve support issues efficiently and comprehensively; but your team will go far beyond solving issues. They will identify root causes, escalate pervasive problems, and systematically help make Uber better as a whole.
Most importantly, your staff will take pride in being the face of Uber to our Partners, and will treat every support interaction as an opportunity to develop a better connection between Uber and the driver community.
You will work closely with the city General Manager and Senior Operations Managers to make sure your Center is meeting their market's needs in terms of supply growth, onboarding, driver engagement, and any other local events or needs.
What You’ll Do
More than 5 years
Not Specified at least
Consumer Services Transportation
What You’ll Need
Uber Technologies Inc. is a peer-to-peer ridesharing, taxi cab, food delivery, bicycle-sharing, and transportation network company headquartered in San Francisco, California, with operations in 785 metropolitan areas worldwide. Its platforms can be accessed via its websites and mobile apps.See all Careers and Jobs at Uber