Technical Support Engineer

TPAY - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Education Level:
Bachelor's Degree at least
1 open position
About the Job
  • The ideal candidate will be responsible for supporting TPAY live merchants and operators in addition to platform monitoring to make sure the overall echo system is up & running with the highest availability and reliability measures,
  • The responsibilities will include problem troubleshooting, root cause analysis and hot fixing issues on production, handle & monitor downtimes and handle emergency alerts (on phone call support) either related to operators or merchants,
  • Handle incoming complaints from customers, merchants or operators.
Job Requirements
  • Bachelor of Science or Engineering, preferably Computer Science
  • 1-3 years of relevant experience.
  • Good knowledge in C# , SQL, ASP.Net , MVC , Web APIs , WCF
  • Familiarity with Unit Tests is a plus.
  • Excellent command of English
About this Company

TPAY is an A15 subsidiary, a start up accelerator that owns the laregest portfolio of digital companies in the MENA region since 1996.

TPAY is the region’s first and biggest open mobile payment platform that connects consumers, businesses, and mobile operators for... (More)

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