Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Monitor License renewal system expiry dates report for license renewal action
- Review and analyze expiry date reports with service control manager and concerned department for renewal duration
- Deliver renewable license to customers enough time before expiry date
- Update license renewal system by updated expiry date
- Keep update contract administration with new received license from sales department or any changes for existing customer license done through sales or any other department
- Keep monitoring vendor web sites to assure customers up-to-date modules version
- Coordinates with contract administration and other members of the service control team
- Manager, to deliver best-in-class customer service while deliver renewal license for each client.
- Communicate clearly and professionally with manager, colleagues and customers.
- Monitor and provide internal and external reporting on customer’s updated license.
- Develop and prepare regular reports on the status of customer’s updated license.
- Determine the priorities, goals and objectives of work functions assigned.
Job Requirements
- Attention to Details
- analytical
- Advanced Excel
- Communication