Social Media Specialist

circle advertising agency - Heliopolis, Cairo

46
Applicants for
1 open position
15
Seen
1
Shortlisted
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,000 to 2,500 EGP per month
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Review and moderate generated content and profiles (either pre-, post- or reactive moderation).
  • Maintain the Moderation Guidelines and ensure they are up to date.
  • Respond, transfer and follow up the online complains/requests and escalating when necessary.
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms.
  • Produce report about complains to be used on user experience enhancement plan. From (Facebook, Instagram and live chat)
  • Regularly give a feedback about insights gained from community.
  • Monitor all industry and company information and news to anticipate potential issues.
  • Follow up the online orders and make the outbound calls when needed
Job Requirements
  • Full time from 10 am to 6 pm
  • Good looking
  • Commitment and seriousness in work
  • Cooperation and work under the slogan team spirit.