- Experience Needed:
- 1 to 3 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
3,000 to 4,000 EGP per month
- Education Level:
- Bachelor's Degree at least
- Females Only
About the Job
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Ensure that the service is provided to the customer in a professional & satisfactory manner
- Take the extra mile to engage customers.
1 to 3 years
Bachelor's Degree at least
Real Estate/Property Management
About this Company
ROOTS was established in 1997, with over than 20 years of experience in the outsourcing field powered by high standards and commitment sat to ourselves, successfully provided us with the insights and understanding of our clients’ needs and aspirations. Many organizations...
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