Customer Service Representative - Real Estate

Roots Management Consultants - Heliopolis, Cairo

79
Applicants for
1 open position
89
Seen
59
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 4,000 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
Gender:
Females Only
About the Job
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service team sales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Ensure that the service is provided to the customer in a professional & satisfactory manner
  • Take the extra mile to engage customers.
Job Requirements
  • Bachelor degree
  • Must have experience in real estate field
About this Company

ROOTS was established in 1997, with over than 20 years of experience in the outsourcing field powered by high standards and commitment sat to ourselves, successfully provided us with the insights and understanding of our clients’ needs and aspirations. Many organizations... (More)

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