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IT Help Desk Executive

Vezeeta.com - Heliopolis, CairoPosted 3 years ago
97People have clicked1 open position
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Job Details

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Job Description

Here’s what an ordinary day looks like, you will:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Install, modify, and repair computer hardware and software.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems

Job Requirements

You’re going to need this to carry out this job

  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases and remote control
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English
  • Excellent communication skills
  • Customer-oriented and cool-tempered
  • CCNA, MCITP is preferred

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JobsInstallation/Maintenance/RepairIT Help Desk Executive